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Where credit is due
During the first phase of the project, we analysed business needs and objectives and undertook extensive user research in order to conceptualise a site that suited all users.
We also held workshops and interviews with key stakeholders, gaining a high level of understanding of integration requirements.
With the launch of the Alpha site, stakeholders were able to test both the design and technical approaches, including the integration with Experian’s internal systems.
This stage saw us build a fully working site, integrating key features and services designed to facilitate administration of the site and user functionalities including:
- Commercial packages/pricing for reports
- User registration/authentication system
- My account functionality
- Payments engine integration
- Email alerts service
- Administration suite functions
Before launch, the site went through rigorous security checks to ensure it complied with Experian’s global security and performance standards.
In this final stage, we also established web site monitoring and reporting systems, including a comprehensive Analytics tracking plan to maintain visibility of key performance indicators.
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