What we do
Consultancy know-how with expertise in design, data and digital delivery.
We research, design and develop platforms, products and services. Providing seamless, end-to-end delivery that means what we build has real, transformative impact on clients and their users. We do this through expertise in 4 key areas.
Data and AI
What we deliver
There’s no one-size-fits-all solution to any problem.
Drawing upon our varied expertise, we tailor our teams to ensure the right questions are asked and the right decisions are made. With flexibility and cross-pollination of expertise, we deliver scalable, end-to-end services, platforms and user experiences.
We've been building Umbraco websites for over 15 years. Always taking a tailored approach depending on user and business needs. We prototype and build quickly, using our own Umbraco library and components. We guide clients on how to get the most out of their CMS once it's handed over.
Among many others, we've built Umbraco sites for:
Digital services are faster, more efficient and more environmentally friendly than traditional paper-based services. We build end-to-end, user-centred services, going from research through to design, development and ongoing support. We know how to integrate complex internal systems to provide a seamless user experience.
Our experience with building services means that they stand up to rigorous standards assessments. We can help navigate both Government Digital Service and Digital Scotland Service Standard assessment processes.
We’re Microsoft Solutions Partners. With that comes the know-how for getting the best out of the M365 platform. We provide honest, pragmatic guidance, based on our strong experience and knowledge. It's important to take the time to really understand the problem at hand and take a full service approach to solving it.
We've been a trusted Power Platform partner for large government departments. Working with the likes of the Department of Business, Energy and Industrial Strategy (now the Department for Energy Security and Net Zero). And partnering with the Foreign, Commonwealth & Development Office to deliver a wide range of key digital and technology services using M365.
We also know how to set organisations up with simple, well-structured SharePoint intranets, and give them the tools to easily maintain them. Anyone can then create highly functional pages quickly without the need for writing code.
Our cyber security knowledge and Azure expertise mean we can protect and manage Azure environments for our clients. As well as being a Microsoft Solutions Partner, we have robust security accreditations including Cyber Essentials Plus and ISO 27001. We're committed to providing our clients with the highest level of security, while reducing IT costs and ensuring compliance with industry regulations.
Data is only as valuable as what you do with it. Organisations have used our help to harness the full potential of their data - from governance and secure storage through to analysis and insight. Helping integrate and leverage data in intelligent ways to make informed decisions.
We can build data platforms, using Azure technologies such as Data Factory and Databricks, to process and serve data for analysis using tools such as Power BI. And we can provide innovative AI services, using Azure's powerful AI and machine learning models, to build on and enrich large datasets.
We can help businesses capitalise on the benefits of tailored, well-designed cloud hosting environments. Harnessing the power of Microsoft Azure and our extensive knowledge and expertise, we can demonstrate the true value of cloud hosting, including:
- keeping costs down
- hitting carbon reduction targets
- future-proofing with scalability and access to new cloud services
- meeting security, resilience and compliance needs
Having a well-designed website or digital service is really important. Having it always be available, responsive and effective is even more important. With our comprehensive testing and support, we ensure services work reliably every time, for every user.
Our vigilant, proactive approach to identifying and addressing problems before they become an issue, keeps our clients resilient and happy. In the last year we received 100% client satisfaction on ticket resolution. And we resolved nearly half of those tickets on first contact. We take support seriously.
We capture, analyse, and interpret digital service data to make decisions and continual improvements. Our analytics ecosystems mirror business objectives and align with regulatory standards. We ensure accurate data collection and analysis, and deliver actionable insights.
Our team can help:
- develop a measurement plan mapping business objectives with KPIs
- analyse website and digital service performance data
- build data visualisations, performance reports and dashboards
- audit tracking code, analytic toolkits and data quality
- write, audit and manage cookies
- estimate measures of CO2 output of websites and digital services
- run analytics training sessions
Regardless of the service, almost all users will start their journey in a search engine like Google or Bing. We marry the best data and intelligence with our extensive SEO experience to help digital services flourish inside these search engines' ecosystems.
Our team can help:
- develop customised SEO strategies, aligned with business objectives and user needs
- conduct in-depth keyword research
- audit, create and optimise content, meta descriptions, title tags and links
- align digital strategies with focus on Google’s EEAT requirements
- monitor your SEO performance, providing regular reports with actionable insights
What makes us different
It’s not just about what we deliver. It’s how we deliver long-lasting, data-driven, user-centred change, that makes us special.