Storm ID aligned the approach closely to the Scottish Approach to Service Design, which states that the people of Scotland should be empowered to actively participate in the definition, design and delivery of their public services and that inclusive and accessible research and design methods should be used so that all citizens can participate fully and meaningfully.
Core principles of collaboration and inclusion were followed throughout the project. For example, we actively involved employees and line managers in the identification of any issues and barriers around the reasonable adjustments process.
We also ensured employees and line managers helped make sense of the research findings through sense-making and co-design workshops.
Overall, we engaged with over 70 participants during the project (including both employees and line managers). This included representation across a spectrum of Scottish Government locations, directorates as well as a wide range of disabilities (including physical, cognitive, neurological and mental).